Due to the recent implementation of tariffs in the United States, we've been forced to increase our shipping prices to the U.S. We have absorbed the majority of this cost, but there will still be a change reflected in shipping prices for our American customers.
Quick Summary
Here's a quick look at who will be effected by the recent changes and in what ways:
- Who does this effect? Only U.S. based customers ordering physical products.
- How much will shipping prices increase by? $2-$5 USD depending on the size of the package and region of residence.
- Will this effect shipping times? No.
- Will this effect product costs? No.
- Will you still offer free shipping on orders of $100 or more? Yes!
The Situation and Where We Stand
As a small Canadian business, big changes such as this impact us majorly. Making the game both fun and accessible has always been vital to our business model, that's why we include a playable adventure with every purchase, and why we've worked to bring the fun of TTRPGs to new players however possible. This increase in shipping price is a barrier to that accessibility, which is why we've chosen to cover as much of the new cost as we can.
On our end shipping costs have in some cases as much as tripled, but your shipping prices will not. If you're one of our amazing U.S. based customers you will see an increase in shipping price by $2-$5 depending on the size and weight of the package, and the region you reside in. This of course does not apply to digital purchases.
We are also continuing to offer our free shipping on orders over $100 deal. We love being able to reward our customers who are excited about our dice, adventures and accessories, so this deal won't be going away any time soon.
We also want to stress that these changes will not effect the prices of products in any way. These increases will only change shipping costs, and only effect residents of the United States.
We've held off on this price increase for as long as we can, in the hopes that the situation would improve, but unfortunately we can't afford to any longer. We are still hopeful that future changes will bring shipping costs back down. In the meantime, we'll keep you up to date with any future changes as soon as we know of them. We will continue to find new ways to reward you, our amazing customers, and to make the game we love more fun and more accessible.
We understand these kind of updates and changes suck, and we truly apologize for any inconvenience this will cause. If you have any questions, comments, or require further clarifications, please don't hesitate to reach out to us. You can contact us via email, on any of our social media platforms, or by commenting on this video.
Your support has allowed us to work in the hobby we love, and help spread a little bit of joy. We will continue to do so however we can. Thank you for your time, we wish you all the best.
Sincerely,
Eric & Rory